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Legal Services Delivery

This section offers guidance on developing a legal services delivery system.

A Comprehensive Guide to Delivery of Legal Assistance to Older Persons. Contact tcsg@tcsg.org to request a hard copy of the Guide
Source: The Center for Social Gerontology
Content Type: Guide
Although somewhat dated, the Comprehensive Guide remains the only resource that attempts to address legal delivery systems for older persons in a comprehensive manner. It provides guidance on the many, complex issues surrounding the planning, design, implementation and assessment of legal delivery systems at the state and local levels. There are 12 chapters.

Guidelines for Planning and Evaluation of Legal Assistance Programs Funded Under the Older Americans Act. Contact tcsg@tcsg.org to request a hard copy of the Guidelines
Source: The Center for Social Gerontology
Content Type: Guide
These guidelines, although somewhat dated, remain an important tool for area agency staff to assess strengths and weaknesses of a legal program. They are intended to provide a basis for meaningful dialogue to increase cooperative efforts to improve program operation and enhance the quality and impact of legal assistance.

Selecting a Title IIIB Legal Provider, 2003
Source: The Center for Social Gerontology
Content Type: Presentation
PowerPoint delivered by Georgia's State Legal Services Developer Natalie Thomas.

AoA Toolkit for Serving Diverse Communities
Source: Administration on Aging (AoA)
Content Type: Downloadable pdf
This Toolkit provides the Aging Network and its partners with a replicable and easy-to-use method for providing services for any diverse community. The Toolkit consists of a four-step process and a questionnaire that assists professionals, volunteers and grassroots advocates with every stage of program planning, implementation and service delivery for older adult communities, their families and caregivers. The core principles of the toolkit include respect, inclusion and sensitivity as the hallmarks of quality service. This Toolkit is an invitation to agencies and their partners to make a cultural shift in service provision, to learn, to grow and fully appreciate the diverse community of older adults they serve.